Privacy policy

Tickerly and its affiliates (referred to as “Tickerly,” “we,” “us,” or “our”) place great importance on protecting your privacy. This Privacy Policy, in conjunction with our Terms of Use, outlines the collection, use, and processing of your Personal Information by Tickerly. Personal Information is defined as information that can identify you personally, such as your name, address, email, trade history, and banking details.

This Privacy Policy explains:

• The types of Personal Information we may collect from you and how it will be utilized.

• How we use information about IP addresses and cookies.

• Any disclosure of Personal Information to third parties.

• Your ability to edit, update, and delete your Personal Information.

• The security measures we have in place to prevent unauthorized access, misuse, or alteration of Personal Information.

• The retention of Personal Information.

Gathering and use of personal information

Tickerly may gather your personal information if you use the Site, create an account on the platform, or engage in any transactions on the platform. The personal information collected may include:

• Your name

• A high-quality image of your government-issued ID, passport, and driving license

• Your selfie with ID

• Your address

• Your email address

• Your phone number

• Banking details, including your bank account number within the Single Euro Payments Area (SEPA)

• A high-quality image of your payment card (in specific cases)

• Your date of birth

• Information on your trades

• A utility bill or bank statement confirming your residential address and bank account.

The collection of personal data is in compliance with the legal regulations and is obtained either directly from the individuals, through inquiries of authorized sources, or by connecting to databases and information systems with the necessary agreements and legal regulations.

Your personal information may be used for the following purposes:

• To tailor your experience on the site

• To analyze the usage of the site

• To verify your identity as per our Anti-Money Laundering and Identity Verification Policy

• To carry out transactions, which will not be sold, exchanged, or given to any other company without your consent, except for the purpose of delivering the requested product or service

• To send periodic emails, including information related to your order or requests, occasional company updates, promotions, and related product or service information

• To manage contests, promotions, surveys or other site features.

Your personal information will only be processed for the specific purpose for which it was provided.

IP addresses

For the purpose of system administration, we may gather information about your computer, such as your IP address, type of operating system and browser, if available. This data, which pertains to the browsing actions and patterns of our users, is only for statistical purposes and does not identify any specific individual.

Cookies

Tickerly’s website utilizes cookies, which are small text files placed on your computer by the websites you visit. These files are widely used to ensure that websites function properly or more efficiently and to provide information to the site owners. Cookies are usually stored on your computer’s hard drive and the information collected from them is used to assess the performance of the website, analyze trends, and manage the platform. This information helps Tickerly to understand how its site is used, including which parts are most frequently visited and any difficulties users may encounter while accessing the site. Based on this understanding, Tickerly can improve the user experience on the platform by offering more of the desired features and information and resolving any access issues.

Tickerly utilizes third-party service providers to assist in understanding the usage of its site. These providers may place cookies on your computer’s hard drive and receive information from Tickerly to help understand how visitors navigate the site, what products they view, and general transaction information. These providers analyze the information and provide Tickerly with aggregate reports. The information and analysis provided by these providers can be used by Tickerly to better understand its visitors’ interests and improve its services accordingly. The information collected by these providers may be linked to and combined with information that Tickerly collects about you while using the platform. These providers are contractually prohibited from using the information they receive from Tickerly’s site for any other purpose than to assist Tickerly.

By using Tickerly’s site, you agree that Tickerly may use cookies for the purposes described above.

Disclosure of personal information

We use the Personal Information you provide for the purposes indicated at the time of collection and as outlined in this Privacy Policy, as well as for any other purposes allowed by law. You agree that by using our Services and accepting the Tickerly Terms of Use, you will be sharing your Personal Information with us. We may be required by law to disclose this information to third parties for electronic identification purposes. We may also share non-personally identifiable information with other parties for marketing, advertising, or other purposes. Any third party that receives or has access to your Personal Information must protect it and use it only for the purpose of performing services for you or Tickerly, unless required or permitted by law. We will make sure that these third parties are aware of our obligations under this Privacy Policy and we will enter into contracts with them to ensure that they are bound by terms that are at least as protective of your Personal Information as the obligations outlined in this Privacy Policy and those imposed by applicable data protection laws.

Third-party links

On occasion, we may include or offer third-party products or services on our website, at our discretion. These third-party sites have separate privacy policies that are independent of us. We advise you to thoroughly review the privacy policies and all other policies, terms, and regulations of each site you visit. We do not have control over third-party sites and the content they provide, and you acknowledge that we are not responsible for these sites, their policies, or any damages, losses, failures, or issues resulting from them.

Accessing, Correcting, and Deleting
Your Personal Information

You have the right to review and modify the Personal Information we have on file for you. You can request to update or delete your Personal Information by sending an email to Contact. Tickerly will fulfill your request to the extent allowed by its Terms of Use and applicable laws and regulations. Upon receiving your written request, we will provide you with the Personal Information we have collected and stored about you, as well as the use and disclosure of your Personal Information.

Security

We have put in place appropriate security measures to protect the confidentiality of your personal information and to prevent it from being lost, misused, altered, or destroyed. We use a combination of security measures to keep your information safe when you interact with us, including password protection for our directories and databases, SSL technology to secure information transmission in some cases, and other measures to defend our systems against hacking and other security threats. Only authorized personnel at Tickerly have access to your personal information, and they are bound to maintain its confidentiality. We regularly assess our security measures to ensure they align with legal and technological advancements.

Retention of personal information

We will keep your Personal Information for only as long as it is required for the reasons specified in this Privacy Policy and our compliance with legal and regulatory requirements. In accordance with our record-keeping responsibilities, we will keep User Accounts and Personal Information for a minimum of five years after they are closed.

Changes

Tickerly reserves the right to revise, modify, update, or supplement the Site policies, content, information, promotions, disclosures, disclaimers, and features at any time and without prior notice. If there are changes to this Privacy Policy, we will take steps to notify users through a notice on our Site and will post the revised Privacy Policy on the Site.